Clinical Appeals Nurse (RN)
Reference Code: 4631
Position Title: Clinical Appeals Nurse (RN)
Location: REMOTE, Irving, TX 75038
Duration: 3 months with possible extension
Target start date: 1/28/2021
Clinical Appeals is responsible for making appropriate and correct clinical decisions for appeals outcomes within compliance standards.
Graduate from an Accredited School of Nursing. Bachelor’s degree in Nursing preferred.
3-5 years clinical nursing experience, with 1-3 years Managed Care Experience in the specific programs supported by the plan such as Utilization Review, Medical Claims Review, Long Term Service and Support, or other specific program experience as needed or equivalent experience (such as specialties in: surgical, Ob/Gyn, home health, pharmacy, etc.).
Experience demonstrating knowledge of ICD-9, CPT coding and HCPC.
Experience demonstrating knowledge of CMS Guidelines, MCG, InterQual or other medically appropriate clinical guidelines, Medicaid, Medicare, CHIP and Marketplace, applicable State regulatory requirements, including the ability to easily access and interpret these guidelines.
REQUIRED LICENSE, CERTIFICATION, ASSOCIATION:
Active, unrestricted State Registered Nursing (RN) license in good standing.
Bachelor’s Degree in Nursing
5+ years Clinical Nursing experience, including hospital acute care/medical experience.
PREFERRED LICENSE, CERTIFICATION, ASSOCIATION:
Any one or more of the following:
Certified Clinical Coder, Certified Medical Audit Specialist, Certified Case Manager , Certified Professional Healthcare Management, Certified Professional in Healthcare Quality or other healthcare certification.
Working environment is generally favorable and lighting and temperature are adequate. Work is generally performed in an office environment in which there is only minimal exposure to unpleasant and/or hazardous working conditions. Must have the ability to sit for long periods. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function
KNOWLEDGE, SKILLS & ABILITIES (Generally, the occupational knowledge and specific technical and professional skills and abilities required to perform the essential duties of this job):
• The Clinical Appeals Nurse (RN) performs clinical/medical reviews of previously denied cases in which a formal appeals request has been made or upon request by another department to reduce the likelihood of a formal appeal being submitted.
• Independently re-evaluates medical claims and associated records by applying advanced clinical knowledge, knowledge of all relevant and applicable Federal and State regulatory requirements and guidelines, knowledge of policies and procedures, and individual judgment and experience to assess the appropriateness of service provided, length of stay and level of care.
• Applies appropriate criteria on PAR and Non-PAR (contracted and non-contracted) cases and with Marketplace EOCs (Evidence of Coverage).
• Reviews medically appropriate clinical guidelines and other appropriate criteria with Chief Medical Officer on denial decisions.
• Resolves escalated complaints regarding Utilization Management and Long Term Services & Supports issues.
• Identifies and reports quality of care issues.
• Prepares and presents cases in conjunction with the Chief Medical Officer for Administrative Law Judge pre-hearings, State Insurance Commission, and Meet and Confers.
• Represents and presents cases effectively to Judicial Fair Hearing Officer during Fair Hearings as may be required.
• Serves as a clinical resource for Utilization Management, Chief Medical Officer, Physicians, and Member/Provider Inquiries/Appeals.
• Provides training, leadership and mentoring for less experienced appeal LVN, RN and administrative staff.