JIRA Administrator


Website Other

Reference Code: 5699

Ford Product Development team. Utilizing Design Thinking & User Experience methods, you’ll work to deliver breakthrough products and services that delight our customers. We’re seeking forward-thinking, laser-focused professionals with a passion for bringing innovative, exciting, and sustainable ideas to life. We have opportunities around the world for you to contribute to such advancements as autonomy, electrification, smart mobility technologies, and more!

We bring engineering ideas to life. In Product Development, we make driving more exciting, enjoyable and balanced. Ford’s ADAS team designs and develops hardware and functional models that provide outstanding behavior for features like Adaptive Cruise Control, Automatic Emergency Braking, Cross Traffic Alert, Active Park Assist and 360 Camera Systems.

What you’ll be able to do:

  • This is an on-call position. Applicants should understand the requirement to work after hours and weekends when vital to resolve issues
  • Handle service desk to resolve end user problems, and request
  • Work with JQL Tricks Plugin, Similar Issues Finder, Jira Misc Workflow Extensions, Links Explorer. Atlassian Confluence, and Git/GitHub
  • Supervise and run the overall infrastructure health
  • Lead compliance to the Ford Information Security Policy
  • Lead the development of the Application infrastructure
  • Lead in-process/new change requests related to JIRA
  • Develop / manage Common and custom JIRA Project configuration
  • Develop sophisticated configurations using Script Runner Add On for Jira
  • Develop / maintain user groups and assignment to projects
  • Develop / maintain training material
  • Develop / maintain Wiki site in Confluence to support a knowledge base on tools usage
  • Manage all user accounts and permissions
  • Work with Atlassian Premier Support and Technical Account Manager to manage overall health and performance of the infrastructure
  • Manage processes for testing and approving new add-ons
  • Facilitate migration of data-center users to Atlassian Cloud


  • 1+ Years of Jira Cloud administration experience
  • 2+ Years of programming experience in Groovy and/or Javascript – preferred to have coded in Javascript
  • 2+ Years of programming experience in Java (Springboot experienced preferred)
  • Prefer to have worked directly with automaitng tasks in JIRA 

Our preferred qualifications:

  • 3+ years of experience with Atlassian JIRA Software Data Center and Jira Cloud
  • Bachelors degree in Computer Network, Systems Administration or related degree
  • Hands on knowledge of Atlassian JIRA Service Management
  • Professional background with Atlassian Advanced Roadmaps for JIRA
  • Demonstrated ability to use Script Runner for Jira (Groovy) Groovy to extend functionally.
  • Automation for Jira experience
  • 2+ Years of Linux Administration Experience (SuSe Linux Enterprise Server experience preferred
  • 3+ Years of Jira Software Data Center administration experience

What you’ll receive in return:

As part of the Ford family, you’ll enjoy excellent compensation and a comprehensive benefits package that includes generous PTO, retirement, savings and stock investment plans, incentive compensation and much more. You’ll also experience exciting opportunities for professional and personal growth and recognition. Candidates for positions with Ford Motor Company must be legally authorized to work in the United States on a permanent basis. Verification of employment eligibility will be required at the time of hire.

Visa sponsorship is not available for this position.

We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status.



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