Office/Mail Clerk I

 In

Website Administrative

Reference Code: 5037

Position Title: Office/Mail Clerk I, 17000-1
Location: Long Beach, CA 90802
Duration: 3 months contract with possible extension

• Onsite position – Long Beach, CA
• Familiarity with claims is HIGHLY preferred (but not a deal breaker)
• Comfortable with using Excel
• High speed and high production environment, requisite experience needed
• Must work OT on a weekly basis
• Initial term is 3 months with opportunity to extend

SUMMARY:
Perform a variety of clerical functions including data entry. Ability to support team with flexibility and accuracy.

ESSENTIAL FUNCTIONS:
Sort, date stamp and distribute mail/faxes/packages daily within set time frames.
Assist in maintaining files as needed Scan documents as requested
Print documents as requested Mail and file all department documents with accuracy, efficiency and in a timely manner. Includes folding, mailing, filing Keep printers and printer areas stocked
Prepare mailings and packages, send out
Coordinate, upload and maintain department documents for multiple health plans using multiple applications in an accurate and complete manner

STATE PLAN / DEPARTMENT SPECIFIC DUTIES AND RESPONSIBILITIES
• Clerical Support for one or more of the following teams: PIM, Recovery, Medicare, Legal Affairs, Medical Affairs, Member Services
o Assign work from incoming outlook boxes based upon defined assignments
o Data entry into department applications with accuracy, efficiency and in a timely manner.
o Order new hire equipment, i.e. cell phones, computers, security access etc.
o Listen to sales records and capture pertinent information
o Order department supplies as requested
o Create help desk tickets and act as liaison for facilities department requests
o Create binders as requested
o Create help desk tickets o Answer department phones
o Contacts members and providers regarding outreach materials as needed
o Data entry into department applications with accuracy, efficiency and in a timely manner.
o Compile and post departmental scorecards
o Assist with basic reporting needs
o Stock and maintain department supplies

KNOWLEDGE/SKILLS/ABILITIES:
• Excellent verbal and written communication skills
• Ability to abide by policies
• Maintain regular attendance based on agreed-upon schedule
• Maintain confidentiality and comply with Health Insurance Portability and Accountability Act (HIPAA)
• Ability to establish and maintain positive and effective work relationships with coworkers, clients, members, providers and customers
• Demonstrated adaptability and flexibility to changes and response to new ideas and approaches

REQUIRED EDUCATION:
High School Diploma or equivalent.

REQUIRED EXPERIENCE:
0-2 years of experience PC experience in a Windows environment.
Experience using Microsoft Word.

 

 

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