Sr. Product Manager


Website Other

Reference Code: 6067

Senior Product Manager – Xpert Platform Tools that will be responsible for the complete product life-cycle strategy as well as high-quality delivery of new products, enhancements, and releases to market. The incumbent will also design product roadmaps based on customer needs, business objectives, and technology trends in support of the overall TaxAct product strategy and vision to re-imagine tax preparation. Other duties include inspiring cross-functional Product Teams of designers, engineers, and other partners to start with deep customer empathy to rapidly test hypotheses and deliver innovative solutions for customers.

Essential Duties & Responsibilities

We are looking for a passionate and creative Product Manager who can specifically lead our Platform Team.

    • Lead the ideation and development of core functionality that will be used across TaxAct product lines and experiences.
    • Understand and own the long-term vision and strategy to be able to prioritize the most important work and identify short-term trade-offs in support of a long-term plan.
    • Be customer-obsessed (both your customer and your customer’s customers) and create a customer-focused environment to deliver innovative products and services to support all product lines and experiences.
    • Strong collaborator who facilitates and leads across teams of engineering, QA, architecture, and other stakeholders.
    • Partner with the engineering and architecture teams to collaborate on future design and ensure the team is delivering against that future state.
    • Demonstrates leadership by establishing and articulating a clear vision of success and how goals will be achieved using OKRs.
    • Analytically minded with experience leveraging data sets and analytics methodologies to uncover insights.
    • Communicates with impact and clarity across all levels of the organization – team, peers, stakeholders, and senior leaders
    • Leads in Product Reviews, product roadmap reviews.
    • Have the ability to partner with infosec, legal, compliance, and other stakeholders to understand constraints and distill requirements from stakeholders.
    • Ability to participate in technical discussions and help make design trade-offs.
    • Ability to articulate the benefits of platform development to accelerate delivery.
    • Exhibits a passion for technology and enjoys keeping up with technology happenings in the industry.

Education & Experience

    • 7-10 years of Product Management work experience in a tech company, financial services company, or equivalent experience.
    • Successful history of delivering customer-driven products designed to create a great customer experience.
    • Demonstrates strong problem solving, organizational and analytical skills, with the ability to evolve product strategy based on research, data, and industry trends.
    • Detail-oriented with a clear ability to work independently under management/time pressure.
    • Knowledge of Agile software development methodologies.
    • Experience with digital services and product delivery through automation and infrastructure as code concepts.
    • Experience working with SaaS, payments, e-commerce, or other web-based products.
    • Experience with applying Machine Learning models to consumer business is a plus.
    • Demonstrates excellent verbal and written communication skills.
    • Resourceful, team player, high energy, and flexible. Ability to work in a fast-paced environment.
    • Motivates a cross-functional team, as well as strong negotiation skills.
    • Strong attention to detail and accuracy.
    • Ability to multi-task and quickly shift priorities when needed.
    • Desire to remain current with the latest technologies and best practices.
    • Prior experience working with AWS technologies is a plus.
    • Knowledge of Design Thinking methodologies is a plus.
    • Bachelor's degree in business, computer science, or a related field. MBA is a plus.

Physical Demand & Work Effort

    • Keying/typing, standing, walking.
    • Sitting for an extended period.
    • Constant mental and/or visual attention; the work is either repetitive or diversified requiring constant alertness in an office environment.
    • The job is typically performed under comfortable working conditions; any disagreeable elements are generally absent during the normal performance of the job.
    • Compliance with company attendance standards.


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