Infrastructure Manager
IT Infrastructure Manager
Company Overview:
We are seeking an experienced and dynamic IT Infrastructure Manager to lead our infrastructure team in delivering robust, scalable, and secure platforms for our business and application delivery teams.
Key Responsibilities:
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Platform Delivery: Lead the delivery of platforms that meet the defined requirements of the business and application delivery teams.
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Quality Assurance: Ensure strict adherence to corporate policies and maintain a high quality of service for application platform infrastructure.
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Operational Compliance: Ensure compliance with operational processes, including daily operations, change management, and problem management.
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Team Development: Mentor and develop team members to help them reach their full potential.
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Security and SLA Compliance: Follow and document processes, implement established security standards, and ensure systems meet defined Service Level Agreements (SLAs).
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Maintenance Leadership: Lead or participate in planned and unplanned maintenance outages, ensuring they are well-organized, with clearly communicated goals and executed to meet desired results.
Required Skills and Experience:
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Minimum of seven years of experience as a technology manager in an enterprise IT environment.
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Proven experience in conducting performance reviews, hiring, and mentoring a team of technology professionals.
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Seven years of experience working with infrastructure technology.
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Strong background in supporting technology in one of the following areas: OpenShift, Linux, or Windows OS.
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Engineering experience with one of the following: networking, storage, firewalls, and load balancing.
Preferred Skills and Experience:
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Proficiency in Ansible and Ansible Tower for automation of code deployments.
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Experience in supporting a wide range of operating systems and cloud technologies.
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Familiarity with supporting applications in both on-premises and cloud environments, particularly in Azure or AWS.
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Knowledge of platform, virtualization technologies, and container technologies.