Jr. Data Center Technician
Jr. Data Center Technician
Onsite
Contract
Requirements:
- Previous data center technician experience
- Basic IT knowledge
- Flexibility with working hours (generally 9 AM – 5 PM)
- Availability for off-hours and Sunday shifts
- Previous experience in cabling (Copper, Coax, Fiber)
- Exceptional customer service skills
- Troubleshooting skills for facility and customer issues
- Ability to manage multiple tasks, prioritize effectively, and distinguish minimal from high-impact problems with minimal guidance
- High degree of accuracy and attention to detail
Preferred Qualifications:
- Relevant certifications
- General knowledge of TCP/IP
- Detailed technical knowledge of PC hardware, operating systems, networks, and communications protocols
Responsibilities:
- Maintain data center equipment
- Install and manage cables (copper, fiber)
- Rack equipment, including PDUs (with temp/humidity sensors), network gear, and servers
- Proactively monitor production systems and provide remote hands support when needed
- Create and maintain an accurate data center hardware map, including asset management for ancillary hardware
- Provide first-level troubleshooting and support for client servers and network devices, escalating when necessary
- Maintain company databases with current information
- Process hardware RMA requests
- Utilize the corporate ticketing system
- Maintain documentation
- Assist with machine deployment tasks, such as unboxing and racking