Network – Business Analyst 5
Job Opening: Business Analyst 5 in Networking
Are you an experienced Business Analyst with a knack for networking? Are you seeking a company that values your expertise and offers opportunities for growth?
We have just the opportunity for you!
We are a leading company in the telecom industry, looking for a Business Analyst 5 to join our dynamic team. You will be responsible for receiving, processing, and presenting data and information regarding our weekly Service Requests (Infrastructure Service Requests). You will also be responsible for gathering business and technical requirements during client kick-off meetings, consulting SMEs on tasks required to complete integrated projects for all Telecommunication services, and managing multiple projects based on Agency assignments.
Key Responsibilities:
- Facilitate client meetings to gather requirements for all IT solutions and to identify impacted business processes and determine best process and IT solution integration.
- Obtain and report business and technical requirements.
- Facilitate review sessions to discuss projects.
- Provide excellent customer service and maintain effective communication skills.
- Work with multiple network platforms, such as WAN, MLAN, WLAN, Security, Voice, and Videoconferencing.
- Effectively disseminate information to all technical teams, customers, and technical managers.
- Understand a large (enterprise) and complex network environment.
Qualifications:
- Bachelor's Degree.
- Strong organizational and prioritization skills.
- Excellent communication and interpersonal skills.
- Previous experience working with multiple agencies and/or vendors and/or departments in an enterprise environment.
- Minimum 1-3 years experience with Clarity is preferred.
- Minimum 3-5 years experience with Microsoft Project and Excel is required.
- Minimum 2-3 years experience with DevOPs is preferred.
- Minimum 3-5 years experience with Remedy/Helix is required.
- Minimum 3-5 years working within a Telecommunications environment is required.
- Minimum 3-5 years experience in a large Enterprise setting is required.
- Minimum 3-5 years work experience with multiple network platforms is required.
- Minimum 3-5 years working with multiple network lines of service is required.
- Minimum 5+ years dealing with customers is required.
Interested? We would love to hear from you!
blueStone Staffing Solutions brings top talent to some of the most desired companies on a contract, contract-to-hire and direct hire basis. We take pride in presenting our candidates with great opportunities they may not have exposure to elsewhere. By working with blueStone, you’ll have access to rewarding job opportunities, competitive compensation, and industry leading benefits packages. We look forward to helping you land your next career opportunity and achieve your goals!